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  September 21-24, 2020     Phoenix, Arizona


September 21-24, 2020

Preliminary Agenda Overview

Schedule is subject to change

The Arival Networking Lounge and Registration Opens on Monday at 10am. The best part of Arival is meeting people from throughout the industry. Don’t miss this day dedicated to helping you meet peers from around the world.

When Planning Your Trip, consider arriving in Phoenix on Sunday.

Monday, September 21

► 10:00 AM – 6:00 PM

Registration and Arival Networking Lounge Opens

Arrive Early and Start Your Meetings!

► 10:00 AM – 6:00 PM

Lunch on Your Own

► 2:00 PM – 2:45 PM

Arival Welcome for First-Timers

► 3:30 PM – 5:30 PM

Pre-Arival Workshops for Intro to Tech Sessions

► 7:00 PM – 9:00 PM

The Big Arival Welcome Reception

Tuesday, September 22

► 9:00 AM – 10:30 AM

General Session in the Arival Theater

► 10:30 AM – 11:30 AM

Coffee Break

► 11:30 AM – 12:15 PM

Workshops (5)

► 12:30 PM – 1:00 PM

Demo Labs (5)

► 1:00 PM – 2:45 PM

Lunch and Networking Break

► 2:45 PM – 3:30 PM

Workshops (5)

► 4:00 PM – 5:30 PM

General Session in the Arival Theater

► 6:00 PM – 7:30 PM

Block Party Happy Hour


Wednesday, September 23

► 9:00 AM – 10:30 AM

General Session in the Arival Theater

► 10:30 AM – 11:15 AM

Coffee Break

► 11:15 AM – 11:45 AM

Demo Labs (5)

► 12:00 PM – 12:45 PM

Workshops (5)

► 12:45 PM – 2:15 PM

Lunch and Networking Break

► 2:15 PM – 2:45 PM

Demo Labs (5)

► 3:00 PM – 3:30 PM

Demo Labs (5)

► 4:00 PM – 5:30 PM

General Session in the Arival Theater

► 9:00 PM – 11:00 PM

Late Night Party

Thursday, September 24

► 9:30 AM – 10:15 AM

Workshops (5)

► 10:15 AM – 11:00 AM

Coffee Break

► 11:00 AM – 11:30 AM

Demo Labs (5)

► 12:00 PM – 1:30 PM

General Session in the Arival Theater

Lunch on your own.

Preliminary schedule. Subject to change.

See Highlights of
Arival Americas

Watch Videos of Previous Events Below:


Hear What Attendees Say


“If you’re in the Tours and Activities space you MUST attend this conference, it’s as simple as that."

Ben Holz, Activity Maui

“Bravo Arival! Finally an industry conference dedicated specifically to the needs and wants of the tours and activities sector! The content was so relevant and the cost of the conference was accessible enough to allow a last minute add on. Can’t wait for next year’s conference!"

Michelle Israel, San Diego Zoo

“It’s a totally community oriented event. It was spectacular to meet everyone here. We are really witnessing the birth of our industry right here."

Alex Meerab, Checkfront

Arival Orlando Attendees Tell Us What They Thought of the Event (And Major Takeaways)

Tour operators react and share their experience from ARIVAL Orlando 2019. Tourpreneur Host Shane Whaley asked 14 Arival attendees what they thought of the Arival Orlando event and what were some of the major learnings. [email protected] Presented by Checkfront. Tune in for espresso shot style interviews!



How We Moved to the Caribbean and Built a Boat Tour Business from Scratch

Ellen Mannaert left her corporate job in Holland to start up a boat tour operator in Punta Cana. In this candid interview, Ellen of Breakers Boat Trips Punta Cana shares her lessons on not just setting up a tour business, but being a tour operator in a foreign country. We also talk about boat trips marketing, how Ellen sells tours through hotels and how most of her OTA bookings for her tours are coming via Bookit.

Ellen also shares why she decided to attend Arival for the first time and why it is important to follow our passion.

Meet David Naczycz of Urban Adventures, NYC

10 minutes with David Naczycz of NYC Urban Adventures. David sat down with Tourpreneur Podcast Host Shane Whaley and revealed how built his tour company and why he decided to work with Urban Adventures.

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