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Online

Arival is here for you, wherever you are.

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Operations Sessions On-Demand

Arival Online is a series of live online events to help creators and sellers of tours, activities, and attractions come together, learn, and better their business for the future.

 

Guide & Staff Training for Health and Safety

Guide & Staff Training for Health and Safety

07/16/2020 11:00 am EST

Operators today have an abundance of documentation on health and safety for running tours and activities in a COVID world, but how do you train your guides and staff on all of these new procedures, and how should they communicate it to your guests? At the end of the...

Improving the Feedback Loop of Tour Reviews

Improving the Feedback Loop of Tour Reviews

05/11/2020 10:00 am EST

Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to optimize your feedback loop and grow your business. Reviews are THE seeds to...

4 Strategies to Increase Direct Bookings

4 Strategies to Increase Direct Bookings

04/23/2020 11:00 am EST

Prepare for the Rebound: 4 Strategies to Increase Direct Bookings After a Crisis We know travel will return, and the operators that use this downtime to learn and improve their online presence will rebound stronger than before. This webinar will focus on strategies...

Workshop: Pricing & Marketing in a Downturn

Workshop: Pricing & Marketing in a Downturn

03/19/2020 4:00 pm CET

Presenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions should you use? This workshop walks through best practices and key...

Profit Optimization for Tours & Activities

Profit Optimization for Tours & Activities

03/18/2020 4:00 pm CET

Presenter: Iwona Wojcik, Global Revenue & Performance Manager, Walks In times like these, having a thorough understanding of your financial performance is critical, especially for individual tours, and even individual departures. This workshop will review...

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