[email protected]
A new forum inside

Berlin

A special program for museums, zoos, theme parks, sites and landmarks

Attractions drive tourism

Museums, zoos, theme parks and historical, cultural and natural attractions – travelers visit these more than any other type of in-destination experience.

Operators and management at these organizations face a unique set of challenges, from distribution and technology to growth, sustainability and the guest experience. Attractions need insights and ideas just for them.

[email protected] is included with Arival Berlin Registration

[email protected] Berlin
Launch Partner

[email protected] is a new forum at Arival Berlin dedicated to the distinct operating challenges of museums, zoos and aquariums, theme parks, and cultural sites and landmarks. Held within Arival Berlin, [email protected] will be open to attendees from attractions as well as distribution and service providers that work directly with them.

[email protected] features dedicated space for networking among attractions sector leadership and carefully designed presentations and interactive roundtable discussions on topics tailored to attractions.

If you work for or with a landmark, museum, zoo, amusement or theme park, entertainment center or other ticketed attraction, then join other leading attraction executives and digital tourism brands for a new, interactive forum dedicated to the most important part of the Best Part of Travel: [email protected]

Arival Traveler Insights

Exclusive new research from Arival on how travelers find, plan and book attractions, why they choose them, what they want, and key differences across key segments: museums, zoos, sites and landmarks, and amusement parks,

The Right Kind of Growth

Growth is not the same thing for every attraction, especially for top attractions in destinations struggling with overtourism. This session will delve into the future of attraction growth for different segments, and how some attractions and resellers are shaping that future.

Programmatic Advertising for Attractions

Targeted, data-driven multi-channel digital campaigns has become standard fare in the world of online advertising. This workshop will walk through the traveler journey of finding and planning an attraction experience and how programmatic campaigns can be built to win over the most sought-after visitors.

Yielding Up: Revenue Management & the Future of Pricing

Dynamic pricing has become one of the hottest buzzwords in ticketed attraction circles today. This session examines what it is, really, and what are clear strategies attractions of all types can take.

Every Guest Can’t Come First: Visitor Experience and Overtourism

Attractions more than any other sector of travel and tourism face distinct challenges in meeting guest expectations and delivering a great experience, especially as demand has surged at the world’s most popular sites. This session explores key directors in the guest experience, from managing wait times and visitor flow to enhancing the guest experience with AR, VR and self-guided mobile services.

More Than Tickets: Working with OTAs & Resellers

An in-depth look at the OTA-attraction relationship and how resellers can work to serve the goals of attractions beyond selling more tickets

Connectivity & the State of Ticketing Tech

While other sectors of travel – airlines, hotels, travel agencies – developed live connectivity decades ago, the Best Part of Travel is still working to catch up. This session will review the state of reservations, ticketing and distribution tech for attraction.

Arival Operator Insights & Benchmarks

Arival CEO Douglas Quinby will present key findings from its Global Operator Landscape Study featuring key insights and trends on how attractions operate, market, distribute and much more.

If you work for or with a landmark, museum, zoo, amusement or theme park, entertainment center or other ticketed attraction, then join other leading attraction executives and digital tourism brands for a new, interactive forum dedicated to the most important part of the Best Part of Travel: [email protected]

Speakers

Dr. Catlyn Origitano

Dr. Catlyn Origitano

Director SMB & Tourism GTM, Sojern

Amrita Gurney

Amrita Gurney

Vice President of Marketing, Crowdriff

Olly Nicholls

Olly Nicholls

CCO, Attraction World

Eric Pastoor

Eric Pastoor

VP Global Operations, Pricetag

See Highlights of
Arival Berlin 2019

Watch Videos of Previous Events Below:

Hear What Attendees Say

“There’s a really great vibe at Arival that I don’t see at other conferences and it’s around the desire of delegates to learn. Everybody comes here saying, ‘I want to do better at distribution, I want to get better at technology, and get more sales. And Arival is going to help me do this."

Rod Cuthbert, Founder, Viator

“Arival was a great opportunity to meet like-minded people, exchange ideas, share issues and visions as well as getting to know various tech/IT solutions which will help to distribute more of the in-destination attractions & activities in the future."

Tamara Fussen, Best of Switzerland Tours

“The magic of Arival has been meeting and connecting with people, and having the time and space where you can have a coffee, chat, and realize the problems that you have, others have, too. The most important thing is the connection you make with other people."

Zakia Moulaoui, Founder & CEO, Invisible Cities

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Podcasts

The Story of Secret Food Tours with Linda Denbrock

L10 minutes with Linda Denbrock of Secret Food Tours.Secret Food Tours offers delicious food tours in over 55 cities in Europe, the Americas, and Asia. Linda sat down with Tourpreneur Podcast Host Shane Whaley and revealed the mission of Secret Food Tours including how they strive to deliver an authentic, immersive experience for their food tour guests plus how they market their tours to travelers.

Roundtable: OTAs & What’s Next in Distribution

Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations. This poses many important questions to operators of all sizes and segments. This roundtable of OTA leaders and operators will debate them all—and answer tough audience questions.

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